Manuka Honey FAQ

What can I do if my honey has turned granular?
If your honey becomes gritty and sugar like, don’t fret it is perfectly fine to consume and does not mean that it is of poor quality or has been adulterated...
Tue, 26 Nov, 2019 at 3:49 PM
Why do we cream our honey?
When the honey comes directly from the hive it is liquid. After a period of time, the honey will start to granulate. We control the granulation by creaming ...
Tue, 26 Nov, 2019 at 3:50 PM
My honey spilt open during shipping?
Unfortunately, due to the weight of the honey and the shipping process, our safety seals can become damaged in transit. If this is the case please get in t...
Tue, 26 Nov, 2019 at 3:50 PM
Why does my jar look empty?
Honey is measured by weight and not volume. This means it will weigh at least what is stated on the label. Eg. 250 grams/8.8oz or 500 grams/17.6oz. The des...
Tue, 26 Nov, 2019 at 3:51 PM
Is your Manuka honey unpasteurized?
Yes, all of our honey is 100% raw and unpasteurized. We use a centrifuge extraction system to separate the Manuka honey from debris such as wax.
Tue, 26 Nov, 2019 at 3:52 PM
How do I know it is authentic Manuka Honey?
Manuka Honey is an incredibly sought after product that has gained worldwide attention. It’s full flavour profile, unique health characteristics and scarcit...
Tue, 26 Nov, 2019 at 3:52 PM
Is this Manuka honey good for allergies?
New Zealand food safety regulations prevent us from making direct claims regarding your enquiry. However, there are many online articles that may provide mo...
Mon, 2 Dec, 2019 at 1:42 PM
Can you tell me if UMF 15+ is high enough strength for medicinal purposes or should I go higher?
The methylglyoxal level in UMF 15+ is generally considered to be sufficient for medicinal use. From webMD.com "To be considered potent enough to be the...
Mon, 2 Dec, 2019 at 1:44 PM
Is the jar glass?
No, our jars are 100% BPA free, recyclable and reusable. We encourage our customers to recycle responsibly in alignment with their local recycling processes...
Mon, 2 Dec, 2019 at 1:44 PM
What is MGO?
MGO stands for Methylglyoxal. It is the compound found in Manuka honey and is responsible for the activity in the honey. Although not a technical grading sy...
Mon, 2 Dec, 2019 at 1:45 PM